Advantages of using a SharePoint based CRM
Customer Relationship Management Software (CRM) has become a core requirement for organisations that are looking to unify their internal business operations and leverage customer information for the purpose of improving customer relations and increasing sales opportunities.
Our CRM application has been written exclusively for use with the Microsoft SharePoint platform. SharePoint is a widely used application that enables organisations to efficiently manage data from a centralised user interface. When integrated with the extensive collaboration features of SharePoint, Our CRM application becomes the perfect centralised repository for managing documentation, internal & external communication, key business processes and leveraging valuable data about your customers and your prospects.
SharePoint can act as a single point of communication, allowing employees to collaborate internal information such as documents, contacts, calendars and tasks. SharePoint also allows users to access business applications and other resources such as inventory and workflow management. Businesses that have already chosen to implement a SharePoint solution within their organisation can gain a further return on their investment by integrating an effective Customer Relationship Management solution.
Our CRM explained.
Our CRM is available in three different editions. Each edition features a range of standard components which can be combined with our range of additional solutions to create a CRM application tailored to the needs of your business. Click on the links below to find out more about each edition:
Components include an enhanced SharePoint calendar, custom fields and data viewer; send email, graphical charts, enhanced search and hierarchical tree view. Click here for a comprehensive overview of OUR CRM Standard edition.
Components include OUR CRM outlook connecter, data editor, mail merge, query, mobile, permissions, quote generator, and KPI. Click here for a comprehensive overview of OUR CRM Professional Edition.
Components include web connector, replication, workflow and data connector. Click here for a comprehensive overview of OUR CRM Enterprise Edition.