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Tag Archives: a guide to crm for small busines users

Ten Ways to Provide Excellent Customer Service

by: owner
Posted in: customer service
Tags: a guide to crm for small busines users,building relationships,Business Process Management Tools,crm software,customer feedback strategies,delivering a consistent level of service,Engaging Experiences,Getting reliable data from your customers,How to use and leverage knowledge management,implementing predictive analysis,mobile strategies,serving customers,Software-as-a-service solution

In today’s day and age, the manner in which organisations deliver customer service is no longer determined by the decision makers.  Instead, excellent customer service is determined by the customer. The explosion of digital communications, new innovations and increased mobility is rapidly changing customer expectations.  Business professionals that are responsible for improving the customer service …

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August 15, 2014

The Small Business Guide to CRM Software.

by: owner
Posted in: SharePoint news
Tags: a guide to crm for small busines users,crm for business,small business crm,small business crm guide

CRM software is an essential platform for any organisation that seeks to maximise sales volume and provide excellent customer service while saving time and money. In today’s competitive marketplace, Customer Relationship Management software is no longer an option.  Instead, it has become an essential part of growing a business and maximising revenue. By using the …

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April 28, 2014

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