Our IT Department Ltd. is a Professional IT support Company that provides a key range of Managed IT Services and Solutions to Small and Medium Enterprise. Our CRM works closely with Our IT Department, assisting with the deployment and ongoing support of Microsoft SharePoint technologies.
Our IT Department has working offices based in the Central London and on the East London/Essex Border. Founded in 1990, Our IT Department is one of the oldest IT Services Organisations in the Capital.
Introducing ‘IT Unlimited’.
Unique to our industry, Our IT Department offers a comprehensive ‘Unlimited’ IT Support Service; a solution designed for the Small Business that is looking for the complete IT Support service
IT Unlimited is suitable for those looking for the following:
A transparent Service desk – Our IT Department prides itself on the transparency of its service. Issues are logged into our state-of-the-art helpdesk software platform. Clients can access our service desk at anytime and check the status & updates of any open issues
FAST response times – all calls are answered within three rings. 80% of issues are fixed within 15 minutes of being reported
Unlimited telephone and remote Support – speak to a member of our service desk whenever you need to during normal working hours. There is no limit to the amount of issues you can report
Unrestricted Onsite IT Support – for when a problem requires an online presence
Transparent contracts – our IT Support Contracts are simple to understand and avoid any unnecessary computer jargon
A local company – we are a London based company that works with clients located in and around the M25
In addition to our Unlimited IT Support Service, Our IT Department also provides a range of additional specialist services and solutions, including:
24 hour IT Support & 6 am Support – for early starters and organisations with offices overseas
IT Manager Support – Complimentary IT Support services for organizations that have existing in-house IT expertise. We can provide sickness and holiday cover at minimal notice, and we can provide assistance with complex projects and first line support
IT Consultancy – provided by a team of IT Consultants that have over two decades of IT experience and expertise
Complex Project Management – we can manage a full project life cycle, or we can provide assistance when an additional skillset is required
Cloud-based services – Our IT Department provides a key range of cloud-based services to SMES. These services include hosted virtual desktop solutions, Server Virtualisation, Hosted Email Online Backup and Disaster Recovery Services, all from the cloud.
Watch our presentation video and find out more about Our IT Department.