A little bit about us…
Our CRM is a division of Micar Software Ltd, a Software Development company founded created in 1990 by a team of young (at the time) budding, ambitious software developers. As SharePoint Consultants, our key objective is to provide Collaboration and Relationship Management Software Solutions to businesses across the UK. We specialise in SharePoint Development, ongoing support and SharePoint Consultancy.
Our CRM has formed a partnership with BPA Software Solutions to deliver the original CRM Software Application for SharePoint.
BPA are a global leader in software application development. Much like our own organisation, BPA are a private company which provides Business Applications and Software Solutions based on Microsoft Technologies.
For over 21 years, our team has developed and implemented a vast number of bespoke software projects. Our aim is to supply our clients with an affordable, effective solution to their Software requirements. Microsoft SharePoint Framework is our development platform of choice because it allows us to provide an affordable software solution which is fully scalable to the individual needs of our clients.
How we work.
Our CRM will deliver every aspect of your project, from development to deployment. We can implement a fresh ‘out of the box’ CRM SharePoint solution or we can integrate our CRM platform with an existing SharePoint infrastructure.
Our Delivery Process.
Consultation – An onsite consultation session conducted in order for us to gain an understanding of your business and to define your expectations from the project. Once a consultation session has been completed, we will provide you with a comprehensive project plan which contains a breakdown of the various stages of development along with the estimates project costs.
Planning and Design – Once both parties have agreed to proceed with the development process, our SharePoint Consultants then will begin the task of planning and designing the custom framework and visual design of the CRM Solution according to your requirements.
Development – Once the planning and design process has been signed off by the client, we will then proceed with creating your CRM Solution. Every step of this process has to pass rigorous quality control checks before the deployment process can begin.
Deployment – Once the development process is complete and you are happy with the final solution, then you are ready to go live. Our SharePoint Consultants will support you through deployment to launch. We can work with your existing IT Consultants to deploy your CRM Solution in-house, or we can deploy to a hosted ‘cloud-based’ infrastructure, whether it be our own or a third party hosting platform.
Ongoing support contracts.
Our CRM Provide on-going support and maintenance contracts to all existing clients. We offer a comprehensive support package or we can offer ‘ticketed’ ad-hoc support which is purchased by the hour.
As SharePoint Specialists, we also provide SharePoint Consultancy and bespoke software development services for clients who wish to implement a software solution based on SharePoint framework. Contact us to find out more about these services.